Privacy Notice

Who we are and how to contact us

Solomia Events is operated by Solomia Design LLC, a Florida limited liability company. We arrange beach experiences and private-group gatherings in South Florida as a service-area business, without a walk-in customer office.

For privacy questions or requests, email hello@solomiaevents.com or call +1 954 860 1458. Contact hours are 9:00 AM–6:00 PM Eastern Time. Event times are arranged separately for each booking.

Information we collect

We collect the details you choose to provide, such as your name, email, phone number, preferred contact method, event date and location, guest count, package, budget, planning preferences and messages. If you supply inspiration files or details about other guests, share only information you are authorized to provide and that is needed for planning.

Our service records can include inquiries, proposals, agreed terms, event details, payment references, correspondence, consent choices and staff notes. Hosting and security systems also process technical information such as IP addresses, browser and device information, timestamps, referring pages, error records and privacy preferences.

Do not send payment-card numbers, account passwords, identity documents, medical records or other sensitive information through the inquiry form. Describe accessibility requirements only to the extent needed to arrange your event.

How we use information

• Respond to inquiries, discuss availability and prepare or revise proposals.
• Plan and administer agreed services, including locations, equipment, vendors, weather considerations and communications.
• Maintain booking, accounting, support and consent records.
• Protect the website and CRM, prevent abuse, investigate errors and meet applicable legal obligations.
• Understand website use where optional analytics have been enabled with the appropriate visitor choice.

Providing contact details for a service request allows us to respond about that request. It is not a blanket agreement to promotional calls, texts or email.

Service providers and sharing

Vercel provides website hosting and application infrastructure. Supabase provides the database, authentication and related storage. MXroute supports our business email.

We use Telegram for internal notifications to authorized team members. A notification can include a client's name, requested service, event date, inquiry reference, general weather information and a link to the protected CRM. Do not include sensitive information in an inquiry that is not needed for planning.

Weather lookups use general service-area coordinates. They do not require us to send your name, email or telephone number to the weather provider.

Where a hosted Stripe payment link is provided for your event, Stripe collects the payment information entered in its checkout. We retain the payment references, amounts and status needed to administer the booking, not full payment-card details.

We may share relevant planning details with a venue or event vendor where needed to evaluate or deliver services you request. We identify the applicable vendor arrangements during planning. Providers process information under their own applicable terms and privacy notices.

We may also disclose information where required by law or reasonably necessary to address fraud, protect safety or legal rights, or handle a business transfer subject to appropriate protections. We do not sell customer inquiry lists. Publishing this notice does not activate new advertising or messaging channels.

Cookies and optional analytics

Essential cookies or browser storage support security, authentication, session continuity and privacy choices. Nonessential analytics require the applicable visitor choice before loading. When optional analytics are configured, you can decline them in the analytics prompt and later use “Disable analytics” or “Review analytics settings” in the footer.

Declining optional analytics does not prevent you from submitting an inquiry.

Promotional messages and your choices

Promotional email preferences are separate from your service request. You may decline optional marketing, use an unsubscribe link where provided, or email hello@solomiaevents.com to withdraw permission. We record relevant consent and withdrawal requests so they can be applied to future communications.

An unsubscribe from promotions does not prevent necessary non-promotional messages about an inquiry or booking you requested. Promotional texts, automated marketing calls and other separate messaging programs require their own appropriate permission and are not authorized merely by using this website or accepting this notice.

Retention and security

We retain information for as long as reasonably necessary for the purposes described here, including active planning, service administration, accounting, security, disputes and legal obligations. Retention depends on the record and its purpose; this notice does not promise automatic deletion after a fixed period.

We use access restrictions and provider security measures to protect records. No website, email service or online system can guarantee absolute security.

Privacy requests

Email hello@solomiaevents.com to request access, correction, deletion or a review of how your information is used. Explain the request and provide enough information for us to locate your record. We may reasonably verify your identity before releasing or changing personal information.

We will handle requests under applicable law. Some records may need to be retained for legal, accounting, security or dispute purposes, or to respect another person's rights. Choosing not to provide optional information is permitted, although missing essential planning details can limit our ability to respond.

Children, international visitors and updates

Our inquiry and account tools are for adults arranging services, not for children submitting their own information. Avoid unnecessary identifying details about child guests.

Our business and service providers process information in the United States and other locations where the relevant providers operate. If you access the service from another country, local privacy rules may differ; applicable rights are not waived by this notice.

Updates are identified by version and effective date. A changed privacy notice does not by itself create new marketing consent or retroactively change event terms you previously accepted.